QAre your company a trading one or a factory?
A
Factory + trade (integration). Focusing on environmental reliability test equipments field since 2001.
QWhat types of test instrument and test equipment do you supply?
A
We supply environmental test chambers, including Temperature and Humidity Test Chambers, Rapid-Rate Thermal Cycle Chambers, Walk-In Environmental Chambers, Battery Thermal Test Chambers, Thermal Shock Chambers, HAST Chambers, Altitude Test Chambers, Salt Spray Test Chamber, etc. And we also supply Chip bond test machine,Computer servo tension tester, Electronic universal material tester, Temperature tensile test machine etc.
QWhich industries do you supply to?
A
We support almost every industry such as Electronics, Automotive, LCD product, New Energy, Testing laboratory, Semiconductor, Telecommunications, Aerospace, Defence, Pharmaceuticals, Construction, Scientific Research Institude and many more.
QDo you accept customization services? Can I have my logo on the machine?
A
Yes, of course. We can design and customize the test chambers that perform to your requirements. Usually, we do not accept other logos on our products because our products are patented. However, if you become our agent, our company can allow products to be marked with your LOGO.
QHow to choose the most suitable products?
A
Our professional team will give you the best suggestion, and you just need tell us the information about your test sample, the parameters you required.
QWhat is the lead time?
A
Generally, about 30~45 working days for standard models(If customized product the LT need to be negociated). If we have inventory, we can arrange shipment within 7 days. Please be aware that our production lead time depends on different items and different order quantities.
QWhat is the calibration process?
A
We have our own calibration and third-party calibration by CNAS laboratory in China. You can contact local laboratories such as TUV, SGS, etc for the next calibration.
QDo you have an agent?
A
Yes, we do. Currently we are planning to increase agents in Europe, Asia, Southeast Asia,The Middle East,North America, South Africa, and can provide after-sales services and technical support.
QWhat is the after-sales process?
A
Warranty period is 2 years. If any support, just feel free to contact us. We will guide your engineers by email or online meeting.
QWhat is the trade terms and payment terms?
A
We support various types of trade terms, such as EXW, FOB, CIF, DDU, DDP, etc. Payment methods are T/T, Paypal, DP, L/C etc., and it is negotiated.